Effective Date: 01.04.2025

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you may request a return under the following conditions:

1. Return Period
You have 14 days from the date you receive your order to request a return.

2. Eligibility for Returns
To be eligible for a return:

• The product must be unused, unopened, and in its original packaging.
• Items that have been opened, used, or tampered with cannot be returned for hygiene and safety reasons.

3. Return Shipping Costs

• Customers are responsible for the cost of return shipping.
• We recommend using a trackable shipping method to ensure safe delivery.

4. How to Request a Return
To initiate a return, please contact us at contact@amivie.co.uk with your order number and reason for return. We will provide instructions for returning the item(s).

5. Refunds

• Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method within 7 working days.
• Shipping costs from the original order are non-refundable.